Fedex missing package reddit. use the sticky posts for common issues.

Fedex missing package reddit Please visit us on the Ipsy microblog FedEx expected deliver 3/31, but the package disappeared in Indianapolis. I have a proof of delivery picture that I don't doubt is my door mat. A lot of people have their share of bad experiences with the USPS. I get home, check all three apartment buildings in the lot Long story short, I dropped my 12 pro max and opted to get express replacement done. In this guide, we’ll walk you through the steps to file a Find out what‘s involved in initiating a trace on a missing or damaged package. That shit actually worked. Sep 27, 2024 · This guide provides a comprehensive overview of FedEx’s lost package policy, the claims process, and strategies to prevent package loss. Also, contacting the store through the website via text has been successful when I had a purchased item just sitting there for 14 days, they shipped Contact FedEx so they investigate the lost package (done) Contact the sender so they also turn the screws on the lost package investigation (you should do this) If you're unhappy with both the sender and FedEx for their responses, issue a chargeback on your credit card. The ban hammer is in effect. In my neighborhood, we have a half dozen packages missing a week, all from FedEx. If they're shipping with FedEx Ground I doubt they had any kind of protection, so they might be able to get $100 out of FedEx for a $700 device then turn around and say that's all they can compensate me. It was delivered to shipping and receiving department and signed for. Or check it out in the app stores if your package is a FedEx Ground package then there could be a lot of delays, but if it is FedEx Express they should follow up with you on the trace and actively try to get it out. It is also a huge package that the site manager would want to get out of his facility. The signature does not REMOTELY look like the name that was put into the system. Or check it out in the app stores lost package . Please first read the Mint Mobile Reddit FAQ that is stickied and linked in the sub about and sidebar, as this answers most questions posted in I had a package shipped from Seoul, South Korea via FedEx International Priority Express. i will definitely not be buying my supplies from any store that uses fedex as a means of shipping, as this long wait made me miss out View community ranking In the Top 5% of largest communities on Reddit. She gets in the van and and she drives away she HITS ME WITH THE VAN in the hand and the phone falls. FedEx That's just what FedEx does so they can pretend they have a good on time delivery rate. On 11/20 FedEx picked up the package and it arrived at the facility at (6am) What I'm scared of is if Asus didn't have any kind of insurance on the package and decides it's my loss. I ordered an expensive handbag from Neiman Marcus. History of FedEx. I called the company FedEx tried to deliver a package to my house a couple of days ago, I called the customer service line to get the drop off destination changed and they claimed they changed it, the package was supposed to show up yesterday and never did to its location. FedEx SmartPost is not a guaranteed service and therefore cannot cover claims outside of Usps doesnt have it. I got screwed out of several hundred dollars because of their incompetence. If the package required a direct signature (DSR) then someone from Hello Friendly FedEX people. FedEx told me the shipping label was created using ebay (true) and ebay needs to file the claim since its under ebays account. My neighbors do not have my package. 27. This postal center gave me a receipt with the tracking number of the package that MATCHES the label provided by Saks. Avoid using Unless FedEx has a time limit on when you can call them to research a missing package, that doesn't make sense. Neiman Marcus package delivered by FedEx is missing. I also just got my package missing :( went to FeDex and they said they already delivered per their system. I've contacted Fedex, who directed me to their Claims department. Usually a billion dollar company wouldn’t mind replacing a $40 lost package if their customer is long standing and has already spent tens of thousands of dollars on the brand. " Hasn't been scanned at all. They said they delivered but the package got lost or stolen. I was informed that the package was determined to be "lost in transit," by FedEx & while Best Buy claimed they would file a claim on several occasions, Id say at least 8 different times minimum On two or three occasions, I have had SmartPost packages of mine, sit idle in the Dallas-Fort Worth area for four or five days, with no movement at all. This is false information. Missing Package Contents / Vegas I bought a pair of shoes for my gf for her birthday from eBay, FedEx delivered an empty box with no shoes in it. View community ranking In the Top 5% of largest communities on Reddit. I ordered a +$1,200 laptop due for arrival on Friday June 1 by FedEx Home This is false information. Refer to your door tag for the pickup location and availability. I had a package I shipped last Friday, from the US going to Canada. Hella lucky that you got your ps5 man cause those were getting stolen left and right Reply reply More replies More replies As the title says, I sold some old stuff on eBay (paintball gear + gun), and FedEx lost the package. If your package wasn’t Jun 14, 2006 · I need advice I've never had a missing package before. You don't know how many packages Fedex lose because Fedex doesn't make this information public but it is obviously a lot more than 0. I have had FedEx employees tell me that FedEx will routinely let a trailer, loaded with SmartPost packages, sit idle at a terminal until that trailer is absolutely full. e. ” There is no doorman in my building with the signature name. Question: is Specialized responsible for the lost package since they provided the shipping label or still me since I’m the person who send the package? Fedex claims only take 5 - 7 business days to make a decision. There was an issue with the customs form, and it was scheduled to be brought back to me this past Wednesday. That makes sense I ordered a package on 11/18. What are my options here? Should I follow up with FedEx? You might also want to double check your information. Ground Complaint after almost 4 weeks fedex finally admitted to losing my package and basically said “sorry” 🙃 not like it wasn’t important or anything but thanks fedex! FedEx Package delayed for 5 days Bloomington California The tracking page showed "package missing," and was then quickly changed to "shipment exception - weather delay" about 15 minutes later. Being an eBay seller I've had to file 3 in the past few weeks for package theft. Today at 11am the cheaper package was delivered (with photo proof showing the package in front of my door). Samsung order status page shows pendingreceipt. . If you can’t get ahold of the furniture company definitely dispute the claim with you credit card. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. 2 lost packages in less than a month. Manager of the facility found footage of me dropping off the package and forwarded it to claims along with him admitting fedex lost the package, and still none of Thanks I called FedEx and the claim was changed to pending approval. I shipped a package from Georgia to San Francisco three weeks ago. I have two packages lost with FedEx. Same thing happened to me. I called customer service, and they 100% assured me it would come the next day. Delivering to wrong house and then taking photo of the ground. They opened a tracking number which is 92+fedex# but accprding to fedex, its still in the fedex network and usps confirms they dont have it. I’ll never use FedEx again. Tl:dr sent out a return package in August, package was lost at the facility. Trade in devices (Note 20 plus and iPhone 6s plus- value of $475) package stuck at a same location for 8 days. We physically went to every FedEx Hub the package went through (Houston, Louisville, Minneapolis) and could not find it. Got them to hold it at FedEx location so I could pick it up myself when I got off work. I have luckily got replacements or refunds for all of it so far but its been a battle. Nothing since. Honestly, FedEx is infamous for stealing packages, especially shoes. Unfortunately, the package was nowhere in sight. At wit's end: FedEx lost an expensive package or delivered it to the wrong address. You can use How can I report a missing FedEx Express package? If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. In the last 4 years I've had a total of 2 missing laptops(I remember them specifically) that disappeared in transit, and fedex paid out the insurance value of them. Had I known that the company I ordered from shipped with fedex, I wouldn’t have ordered it. Fast forward two weeks and I just got a check for $100 saying I If the package required an indirect signature (ISR) then the driver could have had a neighbor sign for your package and then left at the door, or with the neighbor who signed. Package was shipped in CA, to me, about 20 miles away, FedEx Ground. The day after receiving it, I packed up the original phone, following all of Apple’s instructions, and dropped it off at the local FedEx office. I luckily got the company who sent mine to refund me and they’re filing the claim to get the money back from FedEx. Tracking shows no movement. FedEx did an investigation on my missing package then said they delivered it correctly (they didn't). It is now 5pm, no delivery, and the delivery status just changed to "Your package is still on the way, but a delivery date is unavailable right now. But I just got an email from the shipper saying that the FedEx claim agent Sam advised the package was properly delivered and got signature. Or check it out in the app stores Struggling with a Lost Package and "Investigation" SmartPost Shipment So two days ago a tracking number from FedEx claimed that the package was left outside my apartment building. I put in a claim for a stolen package and need it to be canceled Details: I thought the package was stolen because I never received it and didn't see it be delivered on cams so I put in a missing package claim. The only time I've had issues with Fedex OR UPS is in sparse areas they don't have a distribution center nearbye. Called FedEx and they said Start lost package claim. It’s sickening that you pay so much money for the shipping with tracking number to get to you suddenly it disappeared FedEx need to be investigated . I get a confirmation of delivery from FedEx stating the Air Tags were delivered on the 8th. The return package hasn’t have any tracking updates since almost 2 weeks. and they'll hold it I have a package that I dropped off at a fedex store and it was lost the next day. I was told by a FedEx rep that FedEx has a lost and found facility where she has seen a ton of pelican cases and reassured me that they would be able to View community ranking In the Top 5% of largest communities on Reddit. In the past, I have had entire package missing from FedEx but never partially missing package (i. I was worried so I did some asking around the neighborhood if they seen a package by GameStop. Last known location was a state away. If I check the tracking #, it shows like FedEx is still waiting for it. Sold an item via ebay and used FedEx. Neighbor checked his security cam and no FedEx truck came by the neighborhood at 12:40pm on 8/26. We are filing police reports because either the driver is in on the thefts, or we have thieves following the truck. Or check it out in the app stores Usually I'd find the missing package in a different neighborhood. I guess since it was marked as Delivered they wouldn't do anything, but at least it came. - lost packages - damaged goods - denied insurance claims - long wait times - horrible Get the Reddit app Scan this QR code to download the app now. Be Civil, SERIOUSLY! The mods have little sense of humor over the quality of some of the posts and comments we are seeing. Learn how to get started by filing a claim, and take the next step. I ordered a 4 pack of Apple Tags on January 3rd with an estimated delivery date of January 8th. Went to a FedEx Ground Hub, in CA, still, at max, only 30 mins away, with traffic. I ordered another pair but I noticed that both times they are being sent to Vegas first. I know have to provide the following: The package never made it to the destination and it was deemed lost. use the sticky posts for common issues. I submitted a complaint with a tally of everything I had in the box which came out to $528. The Ipsy sub will be locked on Tuesdays as part of a Reddit-wide blackout in support of members, developers, mods and third party apps. That's one in one thousand, but Fedex have lost 2 of 17 of my packages and I don't think I'm an unusual case. I ordered from Eluxury, and the FedEx tracking says it was delivered yesterday, but I've looked all over, and I don't Sep 27, 2024 · Fortunately, FedEx offers various methods to help you locate and resolve issues with lost packages. Start a claim/damaged package/missing shipping request. I hope Fedex comes through and locates your missing package! Also, see if you can figure out what Fedex terminal your package came from and call that terminal directly. So they're denying the claim again. ” This is common for fedex. So far haven’t had luck to get through the Specialized Hotline. Rules. I have yet to receive either of them first one started showing this on the 8th and second one on the 19th. There has been no activity on tracking, and CS has told me the package is missing. USPS lost one of my packages and it was found by getting through to the local Postmaster. Each case was decided in a matter of days and the check came a week or so later. It required signature. Granted it was hours after and not a day later, every time I called them (5+ phone calls now), they would always take my info down (what my house looks like, size of the package, etc) and research where the package might have went. This guide provides comprehensive information on how to contact FedEx, understand why packages might be lost, and take Feb 12, 2021 · Thankfully, is usually pretty easy to confirm just by punching out tracking information into the FedEx tracking website (or putting information into Google and tracking it Dec 5, 2024 · Fortunately, FedEx has a straightforward claims process to help recover lost items or compensate for missing deliveries. Missing Package FEDEX SMARTPOST . Fedex has said its in transit to a post office for the past 3 days on the tracking website but fedex support person says it never left the fedex center in grove city. This customer bought item 6/23 and I shipped 6/24--scheduled delivery was 7/1. That will get FedEx’s attention. It was a FedEx ground shipment of 3 identical 35lb boxes (professionally packaged and marked on the outside and copies of shipping documents inside each box). Called FedEx several times and they just keep saying it's delayed/they're understaffed. The box arrived in Memphis on 10/25. The best we can View community ranking In the Top 5% of largest communities on Reddit. - lost packages - damaged goods - denied I canceled my whole day to wait on it, was terrified of a repeat. Claims must be filed within 90 days of physical entry into the FedEx network. I checked the tracking status of the package a few days later and FedEx didn’t recognize the tracking number. Fedex is really going down my list with all the reports of theft. Unfortunately I didn't get notification of this until 4pm and when I went out to check, it was gone. Claims were made, denied. missing contents within package), and in all those cases FedEx never really followed up with me to resolve the investigation/claim, so I don't have high hopes that FedEx would give me a satisfying answer to my inquiry this time. 1%. Tracking went from arrived at FedEx hub to delivered. Funny thing is sometimes the missing package shows up a week or a month later as someone checks on the house where it was, but not once has FedEx actually found and retrieved a package and brought it to me after mis-delivery. If it didn't get delivered then chances are all labels somehow got torn off and lost. Posted by u/superfriends92 - 10 votes and 6 comments FedEx SmartPost will allow claims for packages that are lost or damaged while under FedEx custody. Samsung said they couldn't change it. Please first read the Mint Mobile Reddit FAQ that is stickied and linked in the sub about and sidebar, as this answers most questions posted in this sub. Next My shopgoodwill package was delivered without any FedEx tracking updates, all I was able to see was that goodwill purchased the tracking number and claimed it was shipped, it arrived 9 days later. super funny, the tracking went from what you see to a delivery exception in my town! 🤣 cant get that till monday, but as long as it’s there i’m good. Less expensive, better jobs, better service, better delivery rates, more An motor is a huge parcel. I file a claim through FedEx stating the package was never delivered. The package arrived in San Fran on 1/21, "At Local Fedex Facility". No physical damage to the phone or me; just my pride :p I call FedEx and they tell me she marked the package as REFUSED!! Unfortunately I haven’t had any luck, FedEx finished there “investigation” which I don’t even think they really did one to begin with, after like 2-3 days I got a text from Fedex saying they completed the investigation and that’s saying my order was delivered and to contact BestBuy. It'll be there a day or two late. Missing package Hello, I have two packages I am receiving from DHL both have been showing as ARRIVAL AT DESTINATION COUNTRY - END OF TRACKING, DELIVERY SHORTLY. We don't handle refunds, store complaints, giftcard giveaways, account problems, missing packages, problems with FedEx or UPS, etc all we do is fill out a form that says the problem and the info of the customer and send it to the other After filing a claim as asked, I asked for Best Buy to file a claim with FedEx as well, or to follow lost package procedures as they should have done. However, I still filed a missing package report claim in case there was something they could do to help. I received the replacement phone quickly. It was “delivered” to my secure, doorman building and “signed for. After a few calls back and forth and a trip to the FedEx warehouse, it seems that this package “got lost”. 1% of package have problems. On 11/19 the label was created. I figured 'it's FedEx, it just hasn't been updated'. Package stuck . Somehow CS is telling me the GPS indicates it was delivered to the correct address. Hopefully if this happens to anyone else their packages also just arrive really late and aren't missing or stolen. Does calling customer support for tracing a missing package Final Update: The package was delivered on 4/21! Let me also take a moment to thank all the Fedex employees working so hard during this pandemic. Called FedEx to open a claim as the package was scanned by fedex center, but nothing after. FedEx called my neighbor yesterday but the sound quality is like sh1t that he couldn't hear a single word clearly, then FedEx updated the delivery info stating that he was not available to receive the package and left. Get the Reddit app Scan this QR code to download the app now. So FedEx marked my package as delivered at 12:40pm on 8/26. Definition of a Lost Package A package is considered “lost” by FedEx if it does Sep 26, 2024 · Start a claim/damaged package/missing shipping request. This is a nuclear option as the sender will never sell to you again. I ended up calling FedEx, adding a 3way call with Samsung, and MAKING them talk to eachother. FedEx SmartPost is not a guaranteed service and therefore cannot cover claims outside of So as of right now, the package is either lost, stolen, or perhaps a neighbor took it in because it was wrongly delivered and hasn't returned it here yet. Get the Reddit app Scan this QR code to download the app now Worried it's been lost/stolen. A case has been opened, but I'm just told to wait. I called fedex yesterday to ask if they were planning to deliver my package and the customer service rep on the end said “Oh, your package is probably lost. One is in their limbo for 6 weeks now, the other for few days. Looks like either FedEx lost the package or someone stole it. My package went on quite the journey, after no scans in CT it appeared in CA 5 days later and then made its way back across the country during the following week. I can't believe that only 0. What do I do if I received a delivery notification, but can't find my package? If your package’s tracking status says it was delivered, but you can’t find it, go to our tracking page. I gave it a week to see if it would find its path again and it didn't, so I called fedex and they opened an investigation and gave me a case number. Should I be I lost my package by FedEx about 4 days now and I tracked it and it say that it’s delayed but then when I try to track it it never move and suddenly they say they need to investigate it . wondering if you have any input on this adventure of a package shipment. Lost FedEx Package FedEx has lost 3 critical packages from a shipment we made back in July 2020. When I had asked the sender and Fedex to look into it this past Sunday/Monday, they insisted the package was delivered. FedEx said only Samsung could change the delivery location. update: the package finally moved today and it’s supposed to be available at my post office for pickup. I continue recording, now I get to the van and record the license plate and the FedEx truck/van number. Christ just use the postal service. they File a police report. I was told that my case was closed by a rep, but called again and got someone higher up who explained that although my package was marked delivered with a forged signature, they deemed it lost because they don't know where it ^all of this I can't speak for the shipment this time, but FedEx Office and FedEx Ship Centers offer a "Hold At Location" or "Redirect To Hold" Service where you can have your package held at a nearby FedEx location (or Walgreens, this service just started). I think the driver lied when he could not retrieve the package and then retroactively changed the delivery status. Called to file a claim and start the investigation process and they changed it online to say delivered to my address. Wednesday came, package was out for delivery, never came. Please do not post full I lost a $3000 package and a $200 package in the same delivery run due to PH negligence. The package was a replacement for recalled medical device that looks like it costs about 1000 dollars to replace. Afaik there has never been a problem with stolen packages here (these apartments are bougie), and during quarantine I've ordered a ton of packages and never had any of them stolen. My package has been stuck in Chino, CA since Monday and when i called fedex yesterday they seemed to think it was normal. (FedEx made the Adidas won’t refund or resend missing packages from Fedex . Contact the shipper. The item is worth $120. FedEx SmartPost will allow claims for packages that are lost or damaged while under FedEx custody. They supposedly opened traces for them both, yet no one ever calls me back and every time I talk to them they feed me different bs stories. This is now 3rd time a shipment has gone MIA stating in transit sitting in some hub in the US but it eventually showed up to customer. A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences I'm dealing with the same right now and my issue is 4 months after yours. FedEx lost three of my packages. This will be aggressively enforced until things start to calm down. I filed a missing package claim with FedEx with a comment saying it was stolen. A "case manager" called me, created a case number, asked what's the approximate value of the package (I gave her the precise value I paid for the laptop), and in the end said the package was officially lost, and told me the "account holder", in this case B&H, should file a claim. cyctc amk lyfrx zxxl gwzoy yhvp nzw qfmw fny fvpjer