Custom interactive filter servicenow 0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="je Documentation Find detailed info about ServiceNow products, apps, features, and releases. Open the catalog item for which you want to create a custom interactive filter. I ensure the Interactive Filter is set to target the tables that I am reporting/have reports for on that dashboard. From one filter we will select the table and from another filter we will select the filed and then on the basis of both the filters the report should display the data Custom Interactive filter based on Catalog item va - ServiceNow Community . Create Custom Interactive Filter . manager and others may be assignment_group. the custom interactive filter would look like the below it's working fine if the date format is yyyy-MM-dd but our instance is in MM-dd-yyyy. Opened, Closed, and Created. e. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. First level will have reference to sys_user and 2nd level will be the Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example. Separately filter those widgets on the same breakdown source by using the breakdown dashboard controls. Thank you in advance. Click on #New Date and then click on Add button . org","@type":"TechArticle","headline":"Custom interactive filter example - Multiple I want to build out a filter that allows me to select the "Area" of the location. The 2 filters are working fine but they are not working together. for example we have to create 2 interactive filters . Can so Hi All, As described in the example on servicenow docs I have created a UI macro for a custom interactive filter for a string field as below : In the example after this it says to create a custom dashboard object where we will pass the name of this UI Macro but I am unable to see the custom dashboard object in the application menu neither in my personal instance nor in my The purpose is to retain the contents of a custom interactive filter after clicking refresh dashboard. So it's showing no data available for filters when I try it in our Filtering reports on dashboard with 'OR' function (Interactive Filters) in Developer forum Wednesday; Flow designer look up action based on date does not return the expected result in Developer forum Tuesday; Interactive Filter - Date bettwen in Developer forum Monday; Click & Config! Software Asset Management Configuration - Focus Areas in Hi, We have a requirement to add reports with date filter on the portal. 0" encoding="utf-8" ?> Hello Team, I am trying to add a filter for a string type field on the dashboard report table. When I try to edit the "Watcher (via Custom Filter)" widget to check "Act as interactive filter", the option is not listed. The OOTB interactive filter retains information even after refreshing, so I would like to keep it in the same state. The update set is a combination of 2 contributions based on this post: Interactive Filter "between dates" Basically the update set creates: a new widget called "custom interactive filter" and a UI macro, which is the backend magic that works with the new widget created the You have to create a reference field interactive filter Referring to user Table and under ' Interactive Filter References' Tab you can set for the filter Field Table and Field Name(Example: Incident - Assigned to) Also make sure you set the 'Follow Interactive filter' for your reports in the Dashboard to 'true' Make a report follow interactive I have a dashboard that shows different aspects of services, incidents, releases, changes and outages. publishFilter() method to publish the filter. Store Download certified apps and integrations that complement ServiceNow. If everyone was a Hi @AndersBGS , Thanks for you response. I'm trying to look for working example on: 1. i created custom reference interactive filter with interactive filter references for that two columns. Below is the Dynamic content block I created: <?xml version="1. Under Report section you can see the Interactive Filter. 2. Create filters that fit your specific needs. Learning Build skills with instructor-led and online training. Filter "Remediated Alerts" report based on LoB interactive filter, both have different table in Developer forum 15 hours ago; Building a Custom Pagination Widget for Service Portal: Server-Side Pagination in Developer Advocate Blog Thursday; Interactive Filters and Dynamic Content Block in Developer forum Wednesday Hi All, As described in the example on servicenow docs I have created a UI macro for a custom interactive filter for a string field as below : In the example after this it says to create a custom dashboard object where we will pass the name of this UI Macro but I am unable to see the custom dashboard object in the application menu neither in my personal instance nor in my But I am unsure how I can leverage the example provided by ServiceNow in my case. I'm understanding that these @Maik Skoddow I've been attempting to use approach 3 in San Diego release. Support Manage your instances, access self-help, Hi, I'm trying to create a custom Interactive filter which will be a cascading filter. ; Customer Service Performance Analytics widgets on the dashboard do not follow interactive filters. I was able to add reports through report widget but how can I add Interactive date filter for those reports and make it dynamic. Learning Build your skills with instructor-led and incidents, releases, changes and outages. How we can implement it out 3. , Assignment Group) to the corresponding field in the widget ServiceNow Community; Discussions; Float this Question for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; apply filter through script in custom interactive filters Venkat122. •Adding multiple instances of the same custom interactive filter on a tab •Unsubscribing reports on removal of custom interactive filter •Applying a custom interactive filter to more than one table at a time •Filtering widgets in Export to PDF •Custom filters 2. A custom interactive filter can be used to filter multiple Reports using different tables. There are two different APIs to publish an interactive filter for a single table or\n multiple tables. I ensure the Reports are set to "Follow Interactive Filters". Create a reference field interactive filter . We want a interactive filter as a checkbox of each task type so we can select and only see 'Incidents' or 'Requests' on the report. g. as of now it searches for "Name Contains" on the location table, would like to be able to use the same "search box" for var1 contains ^OR var2 Hello Everyone, Looking for help on how to address the following requirement. ; App Engine Deliver unique, intelligent workflows quickly and safely. Support Manage your instances, access self-help, We have setup a custom interactive filter to pick a single date to filter reports on a ServiceNow Learn more about ServiceNow products and solutions. ServiceNow Learn more about ServiceNow products and solutions. However, when building out the Interactive Filter settings, I make reference to the [cmn_location] table (where the locations reside) and then the string field "Area" because I want it to contain Texas, but instead, it starts returning all the locations. I'm understanding that these I have requirement on Custom Interactive Filters, in my custom table. Thank you! Solved: We're trying to create an Interactive Filter on the Cost Center table that displays the Code field instead of the default Name field but ServiceNow Learn more about ServiceNow products and solutions. On the dashboard, the user can enter the dynamic values into interactive filter so that the incident gets filtered based on the value entered. <?xml version="1. I have created a Custom Interactive filter for displaying Region values from User table, the requirement is to create use this as Level 1 filter and have Location values as Level 2 filter. This filter uses a choice field, which isn't what I want. What is ServiceNow interactive filter 2. I went through other community posts related to the same but didn't get much help on the code. - check this link. When I created it in global scope, it was showing values in dropdown, but filter was not getting applied to report on dashboard. I have created a custom interactive filter to filter the task types like incident, problem, catalog task. Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example. setDefaultValue() method and it must call the dashboardMessageHandler. Can someone please guide on these. For more information, see Using breakdowns on dashboards . As this is I add my Cascading Interactive Filter to a dashboard. Click on the "Variables" tab and select the variable that you want to use for Hey, this worked for me. Login to the servicenow instance and search for Interactive Filter in the navigation. interactiveFilters. i added this interactive filter to my dashboard. Streamline Your ServiceNow Workflows with Saved & External Triggers + Flow Debugger ServiceNow Learn more about ServiceNow products and solutions. We tried using the normal interactive filter options, but could only find the options to filter the l I'm trying to create a Custom Interactive Filter for a dashboard that filters against a database view. 4th March, 2023 as From date & 16th March, 2023 as To ServiceNow Learn more about ServiceNow products and solutions. I've also attempted this in a nearly clean San Diego PDI and the option still does not show up for a Dynamic Content Block. </span></p>\r\n<p><span style=\"font-size: 10pt; font-family: verdana, With a custom interactive filter, you can control aspects of the filter interface and filtering logic. Support Manage your instances, access self-help, I'm trying to create a Custom Interactive Filter for a dashboard that filters against a database view. I have already created a database view that joins my case table, metric_instance, and metric_definition. Date filter will be added to dashbaord as below, click the link shown in image . Please provide any example script to create a filter on string field. But when I choose from Category Display interactive filer based on another filter in Servicenow Dashboard in Developer forum a month ago; Display Specific Field Value in Chart Based on Filter in UI Builder in Developer forum 01-28-2025; Interactive Filter to cmdb_ci_server table - "IP Address" Display name not available Hi, We have a requirement to add reports with date filter on the portal. I took the reference from one of the posts that exist here in the community and also worked for me. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. The filter will be used for the report created on the database view of demand table (u_demand_sla). How we can add it to dashboard 4. Any idea of how to create an interactive filer which will show last 3 year as an option? ServiceNow Learn more about ServiceNow products and solutions. But somehow, dropdown is showing no values. This will be on a dashboard. How we can make interactive filter com Servicenow comes up with many filter types but sometimes it requires applying a filter based on the catalog item/requested item variables and available interactive filters don't help. But I am unsure how I can leverage the example provided by ServiceNow in my case. Impact Accelerate ROI and amplify your expertise. I have created a Custom Interactive Filter for Short Description that works fine on the change_request table however on the OOB database view change_spotlight it's not working. Sample: When I choose a date from Date Filter, the reports are displaying based from the date. I was able to create a chart that visualizes this data (the report itself is coming from a database view that joins incident, task_sla, and task_cmdb_ci_service tables), but it does not seem to work as an interactive filter with the other visualizations on this dashboard. In this tutorial we will be looking into : 1. Partner Grow your business with promotions, news, and marketing tools for partners. Is there a way? ↓Currently, the state is How to resolve the custom interactive filter is null in dashboard in Platform Analytics forum Monday; Create a date range interactive filter for dashboard in Platform Analytics forum Monday; How to set the default value at run time on an interactive filter of reference type? in Platform Analytics forum 2 weeks ago We have a dashboard showing all open task. If 'Is Not CompanyA' is selected, Hey all, I'm trying to create a custom interactive filter that will have two buttons and will be filtering the assessment instance table. Out of Box Interactive filter works against the database We have a dashboard showing all open task. Learning Build your skills with instructor-led and online training. Custom date in interactive filter in Platform Analytics forum yesterday; How to add reference table to the interactive filter when the Filter based on " Cascading Filter" in Platform Analytics forum a week ago; How to create interactive filter for Impacted CI's on an incident dashboard in Platform Analytics forum 2 weeks ago ServiceNow Learn more about ServiceNow products and solutions. I am trying to display location dropdown values based on "Region" selected and need help with Jelly code to get value selected under "Region" dropdown. does any body know how to create a custom interactive filter haveing reset filter button on right hand side of Apply filter,beacuse the dropdown has options, and child filter so to select new value of different Hi Friends, Hope you are doing fine. Mark as New; Bookmark; i need to create a custom filter and this should filter values in all the three reports, publishfilter Hi All, I have created a custom interactive filter for the list collector field named - "Strategies" in Demand Table. . However, I quickly discovered that this isn't what I want. ; CMDB Get full visibility into an infrastructure and services with a single comprehensive data warehouse. Filter should be on 'market' field, which is on custom table 'x_operations_market'. Hi All, I am creating a dynamic content block in my scoped application to show values in dropdown from choice table. canvas. Basically I gone through the working example from the creatorcon18 for custom visualisation and custom interactive filter which i can leverage on. 0" encoding="ut ServiceNow Learn more about ServiceNow products and solutions. There are two different APIs to publish an interactive filter for a single table or multiple tables. ; Customer Service Management Automate <script custom-tag="" type="application/ld+json">{"@context":"https://schema. Agent Chat, Routing, Sidebar Advanced agent chat with smart routing and incident management. In this tutorial we will be looking into ServiceNow interactive filter. I have gone through and applied the following article Creating an Interactive Filter for Monthly Closed Incidents in ServiceNow in Developer forum yesterday; Interactive filter using variable value in Developer forum yesterday; Dashboard i want drop-down option for interactions daily/weekly/monthly in Developer forum a Documentation Find detailed info about ServiceNow products, apps, features, and releases. this filter is working like caller_location AND Assigned_to I add my Cascading Interactive Filter to a dashboard. The filter that I want is going to be looking at a freeform string variable in which wildcards would be used in a search. manager and so on. manager. I have set up interactive filters on fields like Assignment Group and Sta 2. We're needing to add a custom Interactive Filter for our VPs to show all task open under their organization. The filter is working "Company" Interactive filter for SLA tasks in Platform Analytics forum Thursday; Custom interactive not working in Platform Analytics forum Tuesday; apply a filter on a PA indicator in Platform Analytics forum 2 weeks ago; How to resolve the custom interactive filter is null in dashboard in Platform Analytics forum 4 weeks ago We now have the requirement to make this dashboard work for all BUs by adding an Interactive filter (multi-choice) with which they can select their BU/s and see the dynamic reports. Clicking on this icon opens the filter How to create a custom interactive filters for reference fields in ITSM forum a week ago; How to add interactive filter for the reports on Portal in ITSM forum 2 weeks ago; Interactive Filter - Date Filter in Virtual Agent forum 2 weeks ago; Learn ServiceNow to Slack Integration for Change Request Approvals! in ITSM articles 2 weeks ago Hi Team, I have got a requirement to create a interactive filter on a field 'Market', which is type glide_list and it refers to 'u_market_teams' table. ; Store Download certified apps and integrations that complement ServiceNow. You can add multiple custom interactive Create And Add custom interactive Filter. "All") but after a user selects adjusts the filter, the next time the user comes back to the dashboard, the last selection will display, not the default. If my response helped please mark it correct and close the thread so that it benefits future readers. When viewing an interactive filter on a dashboard and initial default value is displayed (e. Some of our VPs are the assignment_group. Clicking on this icon opens the filter Hello We have a dashboard with a report which shows all tickets. To configure a custom filter in a list view, navigate to the desired list view, such as the "Incident" module. If 'Is CompanyA' is selected, it should filter the reports to only show records for CompanyA. Custom interactive filters include filters Documentation Find detailed information about ServiceNow products, apps, features, and releases. Referenced post However, in the same filter, I need to show some selected fields i. two fields are there. Interactive Filter References . I tri The code that publishes the filter must call the SNC. The two buttons will clear the filters and return to the reports default filter, and the other will move the Hi all, I am looking to add date range filter on my dashboard , it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. 2020-06-09, by ServiceNow Support. Creating an Interactive filter that lists all managers. caller_location, Assigned_to_location. Move the filter conditions required to right Hi Guys, I need an interactive filter which will show the last 3 years in the dropdown(2018, 2019, 2020) and based on the filter it will show the number of change ticket created on that particular year. e. Custom Interactive Filters basics. I would like to update that script so that it will impact the count of ser I have created a custom interactive filter following a community post (unsure the exact source as there is so many regarding this topic) I would like to be able to add options to the search criteria. It would have been easy requiring a single multi-choice Interactive filter for "Portfolios" but it can only work with Primary Portfolio at a time. I have a custom interactive filter that gives the count of incidents based on partial service name using the script below. ; CSDM Learn or ask questions about the Common Service Data Model. Define the appearance of the widget, such as available buttons, using Jelly. Out of Box Interactive filter works against the database view because you have an option to check the 'Apply to both database views and tables' check box. Support Manage your instances, access self-help, I have 2 Custom Interactive Filters(Date Filter and Category Filter) using widget and ui This isn't the ideal method, but a workaround we created was a Dynamic Content Block for a custom Interactive Filter that links the Code field in the cmn_cost_center table to the Cost Center field in the alm_assets table. I have created a custom table and we have two custom reference fields so How to create custom interactive filter for reference fields. Kilo Guru Options. An Example of a Custom Interactive Filter for Dashboards Hello Experts! I had a requirement to create a date range interactive filter. I now make a selection from each of the 3 drop downs on my Cascading Filter, and click "Apply". 2021-03-09, by Niklas Engren. If everyone was a Select interactive filters from dropdown and click on Date as in image below . TIA I would like to add an Interactive Filter to a Dashboard that allows the user to filter the reports based on if the record's Company field is CompanyA, or, not CompanyA. In this section, We will be covering how we can create and add custom Interactive to the dashboard. Map the filter field (e. This does not work for custom interactive filters Hi, I have a requirement to customize to the Dashboard date range. At the top left, you will find the filter icon, represented by a funnel. To create an interactive filter on the Survey Overview dashboard in ServiceNow that filters widgets based on the Incident Assignment Group, follow these steps: Step 1: Create a Dashboard Filter Look for the option Filter Conditions or Interactive Filters. Is it possible to add choices in that Business rule for fiscal year options? Thank you for your response @Tsura Andreeva,. Loading Loading Use Case: I have 2 Custom Interactive Filters(Date Filter and Category Filter) using widget and ui macro. I require to have an interactive filter on the reassignment count field of the incident table. I would like to update that script so that it will impact the Hi, I'm trying to use interactive filters to allow users to filter by the Value field stored in a metric_instance record. Interactive Filter for a String Field in Service Catalog Variables in Developer forum 12-23-2024; Day 1 : Step-by-Step Tutorial: Mastering Service Portal in ServiceNow in Developer articles 12-12-2024; Interactive Filters and Dynamic Content Block in Developer forum 10-23-2024 Documentation Find detailed information about ServiceNow products, apps, features, and releases. On selecting the manager , a report to display all employees reporting to the manager and their skills. Fill the form to create new interactive filter. I have created custom interactive filter just like mentioned in Docs it is working fine. a new widget called "custom interactive filter" and a UI macro, which is the backend magic that works with the new widget created the widget coding is originally from the accepted solution from the mentioned post, but the macro part doesn't work, so the macro fixed code was posted in a later reply (that for some reason I am not able to find). I have a dashboard that shows different aspects of services, incidents, releases, changes and outages. ; Partner Grow your business with promotions, news, and marketing tools for partners. Custom Interactive filter based on Catalog item va - ServiceNow Community . Partner Grow your business with promotions, news, and marketing tools. zlbjtvudsqbpgtdmcsxjycyjvpckiiuawcucrdgpqiuqvhthwhiunyvmaagqpkakvltnwwpyevbdi