Pin windows hello not available windows 11 A Windows 11 PIN not available screen will naturally lead you to try restarting your PC. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. Settings > Update & Security > Troubleshoot > Additional troubleshooters. msc in the run command (Windows + R key). First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Method 3 : Remove PIN and add it again. You can do this by going to Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Fix Windows Hello Not Working on Windows 11. Press Win + I to open Settings. msc, and then hit Enter. However, it is possible that you or an application disabled this option Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. After the PIN is removed, you can Jan 10, 2025 · PINは、Windows Helloという機能の一部で、個別のデバイスにローカルに保存されます。 PINが入力できない問題は、設定ミスやシステムの更新が原因となることがあります。 PINは、Windows 11ユーザーにとって非常に便利なログイン方法です。 Oct 22, 2024 · Hello, I have a little problem described like above. Then open Explorer and navigate to the following path. After a system restore, Windows Hello settings might be reset. I'm unsure if it is because of an update or the laptop Oct 6, 2024 · Select Windows biometric services from the left column. Dec 15, 2024 · After installing the latest Windows 11 update (24H2) on my Lenovo Thinkpad, I lost the ability to log in with my PIN. Select PIN (Windows Hello) to set Get the most out of your Windows 11 experience with Windows Hello. If your Microsoft account has issues, resetting it may help. One of Windows 10’s enhanced security features is an option to sign in with a PIN code, but some users report that this option isn’t available on Windows 10. Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. In Safe Mode, press Win + I to open Windows Settings and go to Accounts. Dec 2, 2021 · Is this a "by-design" property of Windows 11 or what ? Am I missing something ? If Windows 11 is installed by upgrading from Windows 10, then I get the PIN sign-in option in Windows 11 as you will see from the following screen snips. Jan 17, 2022 · I just get a new computer with Win 11 21H2 installed (OEM). Check Registry: If you're comfortable editing the Windows Registry, you can check the settings for Windows Hello there. It says "this feature is not available" in Settings>Accounts>Sign-in. I'll be glad to help you today. (I wonder what currently means Dec 28, 2019 · Select Use Windows Hello for Business Select the disable option Click Apply Click OK . Aug 26, 2024 · Set Up a Windows Hello PIN: Go to Settings (you can press Windows + I to open quickly). Step 2. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz Go up to the option "Windows Hello PIN", click "Remove", and confirm once more; 6. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Then windows + L key to go out, and you can choose a pin to re-enter. I'm sorry to hear that you are currently locked out of your Surface Pro 7. Feb 13, 2019 · Restart the device and check if the sign-in using PIN is available on the login screen. Your device may not support PIN sign-in: Some older devices may not support PIN sign-in. Feb 1, 2022 · WINDOWS 11- showing your pin is not available due to recent security updates set new pin ,when I try to set through login to microsoft account ,at the end of submission of security code - its showing SOME THING WENT WRONG PLS TRY AGAIN OR SKIP THE PIN . Windows Hello is a more personal, more secure way to get instant access to your Windows devices using a PIN, facial recognition, or fingerprint. Enter Under Ways to sign in, you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Go to Accounts > Sign-in options. Windows 11 Home . Oct 12, 2022 · - Now you are back in the login screen again. After live booting into Linux I saw that was not ment for me so I booted back to win 11. Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Dec 11, 2024 · Windows 10 introduced a new feature, Windows Hello PIN, which provided better security clearance to users than conventional security techniques. 1. You may need to verify your identity with an email or phone number. To resolve this, try a fresh start. Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. As I understand it the PIN is specific to the PC and the user using it. Aug 17, 2019 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. msc option you have listed is only available for business accounts Jan 16, 2025 · My Computer is NOT in a Hello PIN in-active state. Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. Follow these steps: Step 1. Hi Theodora-Maria Babota, . I had mine set to Enabled. please try the following method: 1. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . May 16, 2020 · Hello, I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor. After this, check to see if you can set up Windows Hello Jan 4, 2025 · Windows Hello PIN: Select "Windows Hello PIN" and click "Remove. is on my screen, when I click to set my pin up it brings me to a window saying I need to download an app from the microsoft store, when I click that nothing happens. Click on Computer Configuration and open Administrative Templates. Feb 11, 2025 · Have you tried deleting the NGC folder and resetting the TPM? The information related to your PIN is stored in both places, so by deleting them, you might be able to set up your PIN again successfully. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business. Windows Hello is also not recognising my face 70% of the time. " Feb 5, 2020 · The PIN is your backup if fingerprint recognition is not available. Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Windows Hello PIN is safer than a password. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. ; Confirm your Microsoft account password. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Nov 13, 2024 · PIN zurücksetzen: Wenn du dich mit deinem Passwort anmelden kannst, gehe zu den Einstellungen und setze deine PIN zurück. Aug 19, 2022 · Lock or restart your computer and check if you can sign in with your PIN without any issues. These are you system Specs Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Put in the PIN again - It will give the same message. Nov 8, 2023 · Press Windows key + R and type gpedit. Created by Anand Khanse, MVP. Under Biometric Devices, right-click Windows Hello Facial Recognition or Fingerprint Recognizer and click Uninstall Device. In the confirmation window, click on OK to confirm the Nov 20, 2024 · Notes – Sometimes, Windows tries to reauthenticate the user if changes to the security settings have been made. Now go to Use Windows Hello for Business policy, double-click it, and set it to Disabled. To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Regarding to your information I assume that you can't set the pin code. The other accounts are able to use these features. Step 3. ” and when I did that I get the message “The user profile service service failed the sign in. Restart your PC. Jun 3, 2024 · What is Windows Hello? Windows Hello is a biometric authentication feature in Windows 11 that provides facial recognition, fingerprints, and PIN login options. By default PIN is four digits number only. Restore or reset your PC. Try to a dd the Oct 23, 2023 · When your PIN is no longer available on Windows 11, you can no longer log in using that PIN. Confirm the PIN field. It’s not the same as password. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Open Settings: Press Windows + I. Under Manage how you sign in to your device, select PIN (Windows Hello). I removed a driver under "biometrics" in device manager as instructed on one of the answers. 5. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once, deleted successfully. Lock the screen and Entered the PIN and received the below message . That was odd since I had a PIN on my laptop right now, but I just wanted to change it. Troubleshoot with Microsoft Account. If Windows Hello is not available, you will see a message: Windows Hello Face. On the Windows Security window, type a PIN, type the PIN again to confirm, and then click OK. Follow the prompts to reset it. But above message "this option is temporarily unavailable windows hello" appears. Depending on your device configuration, the available options are: Windows Hello Face - used to configure the sign in using face recognition, instead of a password. Now I cannot even enable it again. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Under Manage how you sign in to your device, find PIN (Windows Hello) and click Remove. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. . My legion 5 is only 3 weeks old. Facial recognition requires infrared camera, if you have a regular high definition camera, that will not work. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Reinstall Windows Hello . If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Klicke auf "Ich habe meine PIN vergessen" und folge den Anweisungen. Sep 27, 2022 · Once you’re inside the Sign-in options menu, click on PIN (Windows Hello). Jan 1, 2023 · Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. Jan 2, 2025 · Hello. Follow the prompts to set up a new sign-in PIN for your computer. Jan 21, 2023 · Hello, every time I open my laptop, there's a 4-digit pin I use to log in. You need Oct 4, 2022 · Issues from latest Windows 11 update: Pin(Windows Hello) not available/no shut down After the update this week, it seemed to mess with my sign in by pin option. Head to Settings > Accounts > Sign-in options > PIN (Windows Hello) and select Set up. Jul 24, 2024 · The Windows Club. Jul 12, 2024 · (Image credit: Mauro Huculak) Click the Remove button again to confirm. Open Local Group Policy Editor. AND I am logging ON with as PIN on both my accounts!! But I can't change my normal user account. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Thank you for reaching Microsoft Community. ”; To fix the remove PIN button grayed out on Windows 11, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch on the “Sign-in options” page or the Nov 14, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Pres Windows key, type gpedit, and press Enter. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. I am curious as to how I can enable it. Ensure the "Turn on convenience PIN sign-in" policy is enabled. You must enter your old PIN in order to Dec 29, 2024 · Reset Windows Hello PIN for Each User. When you set up Windows Hello, you're asked to create a PIN first. ” You get two choices here. Open the Certificate Authority snap-in. Make sure that Windows Hello is enabled in your settings. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. In this case, you can use Microsoft account credentials to regain access to Windows 11 PC. Oct 9, 2024 · Position: Columnist Aurelie is a passionate soul who always enjoys researching & writing articles and solutions to help others. In the Windows login interface, hold down the Shift key and then click "Power" - "Restart". How to run In-place upgrade in Windows 11 - Microsoft Community Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Steps to replicate on my PC - WIN 11: Situation 1 - Trying to change PIN: Settings - Accounts - Pin(Windows Hello) Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Open the Settings App; Go to Accounts; Select Sign-in Options; Click on PIN (Windows Hello) Change Your PIN; Conclusion. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently Feb 17, 2022 · 1. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. I'm now at the stage where, although I can still use my pin to sign in, in settings it is saying Pin option not available. Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. Reset Windows Hello Biometrics: Sometimes, clearing the biometrics cache can help. Jun 26, 2024 · 2024-06 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5039212) Same issue making Windows HELLO and PIN non functional. Aug 6, 2024 · The message ‘Your PIN isn’t unavailable’ generally indicates an issue with the Windows Hello for Business (WHFB) configuration or the PIN setup on your device, which may be caused by a Nov 10, 2024 · 3. To do so, type gpedit. Please let me know the result. I tried following many different suggestions already: deleting the NGC folder in safe mode Dec 11, 2020 · My windows hello is greyed out ,face, fingerprint is not available only the pin is available This thread is locked. By Shan Jul 27, 2019 · If you disable or don't configure this policy setting, a domain user can't set up and use a convenience PIN. Nov 11, 2021 · Click on Windows Start > Go to Settings > Update and Security > Check for Updates. Go to. " Dec 12, 2023 · Windows Hello PIN is a new feature in Windows 10 that allows you to log into the device via a PIN, facial recognition, or fingerprint. Windows Hello Fingerprint - used to configure the sign in using a fingerprint, instead of a password. Enable Trusted Platform Module (TPM) Windows Hello PIN works with the Trusted Platform Module (TPM)—a chip on your computer’s motherboard. Jan 6, 2025 · Fix 2: Create a New Login PIN. Here are some troubleshooting options: Method 1: Logging in with an account password. This is why it's generally recommended to have a password backup. Mar 13, 2024 · Troubleshoot Hardware: Use the Windows built-in troubleshooter for hardware. Follow the prompts to reset your PIN using your Microsoft account password. The only options there are Security Key and Password. Now you can login with the new PIN code but Facial recognition is gone. Help anyone pls? Thank you. Should I check the Group Policy on my Domain Dec 6, 2024 · I understand that you are experiencing an issue with not being able to log in with a PIN when entering Safe Mode in Windows 11 24H2. ; Right-click on the issuing CA server and select Properties. Dec 1, 2022 · Hi Orkun. Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Accessing the Windows Hello setup screen; From the context menu that just expanded, click on the Add PIN button. Go to Settings > Accounts > Sign-in options. Restart you PC to verify that the problem is fixed. So in Groups I have just two groups users and Jan 9, 2025 · 1. Click Apply and then OK. I recently downgraded from windows 11 to windows 10, but had no problems before I restarted my Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader. Immediately after you create a Microsoft account with your Hotmail or Live email the installation procedure asks you to create a PIN. I also can't add any other Windows Hello logins. It’s not the same as your account password. By the way, clean-installed Windows 11s that don't show PIN sign-in options are both Hyper-V VM installations. I also have the "Facial Recognition (Windows Hello) installed in my Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. was able to change my pin by clicking on the option and choosing remove. 8 Ways to Fix the Windows PIN Not Working in Windows 10 & 11. Windows Hello does not work as it is not configured. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Jan 23, 2025 · Click PIN (Windows Hello) and then click Change PIN to setup a new PIN* or Remove to remove the PIN sign-in option. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Navigate to Computer Configuration > Administrative Templates > System > Logon. Aug 11, 2023 · Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens. I looked around and I can't find a solution for this issue. Build: 22000. Click Remove to delete the existing PIN. Barbara Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Click the OK button. Jun 2, 2024 · Hello, I am a Microsoft user like you, trying to assist you in solving this problem together! The reason for this issue is that you have closed a PIN related service and need to open it again. ProblemsWhen I enter my PIN, it says something went wrong and PIN are not available with error Jul 19, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Once uninstalled, reboot your computer to see if the Windows 11 he Hi! I want to change my Windows 11 current PIN for my account. Summary. Step 8: Follow the prompts to set up a new PIN. Under "Windows Hello PIN", click on "I forgot my PIN". Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 17, 2023 · If you get the message, This option is currently unavailable for Windows Hello PIN, you are in the right place. Step 7: Confirm the action, then click on Add to create a new PIN. How To Fix Windows 11 PIN Not Available. Jul 18, 2024 · Under PIN (Windows Hello), click on I forgot my PIN. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. ; Once you complete the steps, the system will default to the Mar 14, 2025 · Windows Hello PIN が正しく機能しませんか。Windows 10/11で「Hello PIN」が「このオプションは現在使用できません」と表示される問題についての解決方法を提供します。手順に従って操作し、簡単に問題を解消することができます。Windowsのトラブルに関する詳細なガイドとサポート情報も提供してい Jan 15, 2025 · How to identify the issue. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Restart your device and check if the issue persists. Oct 3, 2024 · after updating mainboard's BIOS, windows asked to update new PIN, but clicking the button "create new pin" on Windows Hello screen does nothing. Next, add the PIN that you wish to use from now on, then click Ok to save the changes. Select Windows Components and open Biometrics. It is recommended to try an in-place upgrade, this will refresh your windows and will not delete your data, but for important data it is still recommended that you back up. Another solution is to remove the old PIN and set up a new one. Do you have the option to reset your PIN from the sign-in screen? If resetting your PIN option is not available to you, try Booting your PC in the Windows Recovery environment and enable the Password sign-in option using the steps below. Feb 5, 2025 · Step 3: Choose the “PIN (Windows Hello)” option under “Ways to sign in. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. msc). I understand how urgent to get you back on the device again as the device is needed for school. Then select Start > Settings > Accounts > Sign-in options > PIN (Windows Hello), and select I forgot my PIN. Click on Add, and follow the on-screen instructions to set up a new PIN. NOTE: To use letters and symbols in your PIN, click the check box below the PIN confirmation field. Change or reset your PIN when you're already signed in. Follow the on-screen prompts to complete the uninstallation. This is PIN. Adjust Windows Hello Sign-in Settings: May 1, 2023 · Windows Hello lets you sign in to your Windows 10 or Windows 11 PC with facial recognition, a fingerprint reader, or a PIN instead of a password. Click [Remove] ⑨ again to confirm the removal of your PIN. Windows Hello is a biometric method of authenticating on your Windows 11 or Windows 10 device. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Jan 20, 2025 · There are several steps you can take to try and resolve the issue with setting up your PIN on Windows 11 after a system update. Mar 19, 2020 · Because Enhanced Session mode is not allowed to use Windows Hello, it just hangs at the login screen, without ever presenting the only viable option (login with password). Things I have tried and failed: Jan 7, 2024 · Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business. To learn more, see Configure Windows Hello. By utilizing biometric authentication methods such as a PIN, fingerprint, or facial recognition, Windows Hello enhances your security while simplifying the login process. Use the tricks below and fix Windows Hello on your laptop. Threats include any threat of violence, or harm to another. Under the Ways to sign in, click on PIN (Windows Hello). Click Advanced and then on the Change button associated with the Owner. Any help available appreciated. 6 Fixes for Windows Hello Jul 6, 2021 · The Windows Hello PIN Sign-In Option is missing in Settings\Accounts\Sign-In Options in two out of three Administrator accounts. Accounts: Navigate to "Accounts. I have gone to the Lenovo site to install drivers to try and get everything updated. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. First, try to restart the Credential Manager service in the Services Dec 17, 2022 · Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. It’s more personal and secure than a password. Navigate to Accounts and then select Sign-in options. In fact, the start up screen does not even show a place to enter PIN. 2. Before you try any troubleshooting, you should log into the computer with the password alternative. 493. The option to add a finger or remove the fingerprint are greyed out and not clickable. " Restart Your Computer: After removal, reboot your system. Delete Your PIN Manually Windows stores your computer’s PIN and other security-related information in the Ngc folder. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. If the PIN issue persists, you may need to reset or reinstall Windows Hello: Open Device Manager (press Windows + X and select Device Manager). Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Right-click on it, and then select “ Start” from the list that appears. Locate the number 11 (column 1, row 8) in the table that opens, click to the right of it, press the Backspace key to delete the 11, and then enter the number 10 in the place where the 11 used to be. Feb 18, 2023 · Thanks for reaching out. How to delete the NGC folder: I can't remove Windows Hello PIN, the option "Remove" is grayed out, I - Microsoft Community Dec 10, 2023 · It sounds like you're dealing with a series of complex issues on your Lenovo Ideapad 3 running Windows 11. Aug 29, 2024 · Windows Hello may not be enabled: PIN sign-in is often used in conjunction with Windows Hello, a biometric authentication feature. To do this, sign in with your password. My name is, Zadee. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. However, I sign into Windows using a domain account, not a local or Microsoft account. Dec 1, 2021 · Hello, I have updated my laptop to windows 11, and after a few weeks, I can not use my PIN, fingerprint, or even windows hello. org Usually, this problem is caused by a corruption in the Windows Hello settings. If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. Navigate to Computer Configuration\Administrative Templates\Windows Components Under the PIN (Windows Hello) section, click on I forgot my PIN. "We couldn't find a camera compatible with Windows Hello Face. On the lock screen, press any key to view the Sign-in screen. Make sure the "Use Windows Hello for Business" policy is either Not Configured or Enabled. Suggest that Microsoft fix this as it is not random Oct 31, 2024 · BackgroundI'm used to logging in with a fingerprint on Win 11, but today it started to ask for a PIN [1]. You need special webcam hardware that supports Windows Hello to use facial recognition. 11. I suggest that you try to delete the folder where the PIN information is stored and then try again. Click to set up your PIN again. All three accounts are local accounts, and no I won't change them to Microsoft Accounts. ; Type in Administrators in the “Enter Mar 5, 2023 · I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus: Oxc0070070). I could only fix it by enabling windows administrator account in safe mode command prompt > create new account with administrator> back up old account > use new account from now on because old account Jul 21, 2023 · Hello Abhishek shukla_637. Gehe zu Einstellungen > Konten > Anmeldeoptionen und wähle "PIN (Windows Hello)". You can use the Settings app to change your PIN. Think of PIN like the Lock Screen pin for your smart phone. Select PIN (Windows Hello) > Change PIN and then follow the instructions. If you know your PIN is correct, select “Change PIN” and go through the steps to create a new PIN. Dec 7, 2024 · The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". To log in with a password, click Sign-in options on the sign-in screen, click on the password icon, enter your password, and then hit Enter. Run Windows Hello troubleshooter Jun 8, 2023 · However, when in there I see that the Windows hello pin option is inaccessible: This thread is locked. I have tried every single combination of PIN I have ever had but it says it is incorrect. I don't think so. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN. Try creating the PIN again or check for system updates. Mar 19, 2025 · In the Accounts section, select [Sign-in options] ⑥ and then click on [Windows Hello PIN] ⑦ to expand additional options. Jul 24, 2024 · Right-click on the Ngc folder and then go to the Properties; Go to the Security tab. It’s local to your device only. Click on [Remove] ⑧. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Sep 29, 2023 · Is Windows 10 not letting you in, even if you enter the right PIN? Here's how to fix it. Jan 5, 2020 · Press the Windows key + R to open Run, type gpedit. Navigate to Local Computer Policy > Computing Configuration > Administrative Templates > Windows Components > Windows Hello for Business. Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. Thank you. However, sometimes when you are trying to add or change a PIN, you may experience the “Windows Hello PIN this option is currently unavailable” issue. Jan 19, 2025 · This tutorial will show you how to enable or disable Windows Hello PIN expiration for all local and Microsoft accounts on a Windows 10 or Windows 11 PC. The TPM chip is working OK therefore. Jan 3, 2025 · Hello Aravindhan, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. This PIN enables you to sign in using the PIN when you can't use your preferred biometric because of an injury or because the sensor is unavailable or not working properly. In the Sign-in options, select Windows Hello PIN and then choose Remove. my problem is how to change the pin complexity since i only wanted a 4 digit code instead of the 6 which it now ask. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Enter your account password to verify your identity ⑩, and then click [OK] ⑪ to remove the PIN. " Then it proceeds with phone verification and setting up your face with Windows Hello. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. Note: The user's domain password will be cached in the system vault when using this feature. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). Type exit in the command prompt window to close the registry editor and restart the computer normally. Mar 10, 2022 · Ever since updating to Windows 11 my PIN has not been working to log into my computer. Do you remember setting it up? If not you can reset it but reset it to four digits number. Dec 10, 2021 · Windows Hello enables biometric sign-in for Windows 11: fingerprint, iris, or facial recognition. Jan 7, 2025 · Step 6: Under PIN (Windows Hello), click on Remove to delete the existing PIN. See full list on wintips. Additionally, the gpedit. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. Then delete the folder named NGC. Jan 5, 2025 · 9. You can do this by following these steps: Open the Settings app on the affected device. Similar to that, it is possible your computer doesn't have a fingerpint reader. I try to go in to set it up but PIN and fingerprint do not work. Press Win + R, type The problem may also be inside the NGC folder, where the login information is saved. Nov 11, 2021 · Uncheck the option "For added security, only allow Windows Hello sign in for Microsoft accounts on this device (Recommended); Close the settings; Now go back to Input Options again; Click PIN (Windows Hello) and remove the current PIN; Now check if you can set a new PIN; I hope I have helped, see you soon! Aug 15, 2016 · Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. Re-add a PIN: Follow the same path to add a new PIN. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). This isn’t just a Windows 11 issue, by the way. One of the things that you can try is deleting the contents of NGC folder and see if that helps. Try these fixes for no Windows Hello options available on log-in screen in Windows 11: Oct 15, 2024 · Hello, this is Emily. But it starts showing this problem. Dec 5, 2021 · Quick search says that a corrupted video driver can cause windows explorer to not fully load, which I would guess is the issue, as you can see in the picture there are multiple lines across the screen which was not there prior to this windows explorer not loading… after a few restarts i have not been able to get past the windows pin page now…. Changing the PIN on Windows 11 is a straightforward Oct 4, 2023 · Next, install each pending update by following the on-screen instructions that appear. A PIN is Aug 16, 2024 · If the above methods are not available, it is likely that there is a problem with your configuration file. Let's break down the situation and explore some potential solutions: PIN Issue in Safe Mode: It's a known issue that PIN login might not work in Safe Mode for Windows 11. These include face recognition or fingerprint, which you can use to sign into your device. Safe Mode usually disables PIN logon, but you can logon using your Microsoft account or local account password: Sep 1, 2022 · If you are about to purchase a new Windows 11 device, a top feature you should require is support for Windows Hello. You can try again, or skip this step and set up a new PIN later. The PIN is bound to the device so hackers cannot steal it and sign-in to your account from a remote device. Click on "Accounts" and then click on "Sign-in options". Biometric authentication uses facial recognition or fingerprint to prove a user's identity in a way that's secure, personal, and convenient. Please help May 18, 2023 · I'm using Windows 11. It says that something went wrong and your PIN isn't available (code Apr 25, 2022 · Hello, After upgrading from Win 10 to Win 11, I have 1 account on the machine that cannot use Windows Hello Pin or Fingerprint. ; Updating Windows is always the first step in fixing any issue since Windows patches often fix bugs and errors in the OS. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. You can vote as helpful, but you cannot reply or subscribe to this thread. I'm an Independent Advisor and a Microsoft user like you. However, I noticed that my pin no longer works. So unable to access my pc 😭 Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. Enable sign into Windows 10 using Biometrics from Local Group Policy editor. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. Inspiron 14 5000 2-in-1. Even if you have no password, such as a Local Account with no password, Enhanced Session mode still hangs at this screen unless you disable the Windows Hello requirement. May 11, 2020 · i have the same problem with all options unavailable. Apparently, Windows Hello is not enabled by default for domain accounts. You might have a work or school account connected to that device. Hello, I have sent PIN in Windows Hello. Well that is gone now and still no facial recognition. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Remove and Recreate the PIN. Welcome to Microsoft Community. If you’ve forgotten what your PIN was, you can use the “I forgot my PIN” option to set a new one. This option is currently unavailable - click to learn more. user profile cannot be loaded”. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Restart the computer, and then set up a new PIN by going May 5, 2023 · To remove PIN on Windows 11, open Settings > Accounts > Sign-in options, click “PIN (Windows Hello),” click “Remove,” confirm credentials, and click “OK. and run the troubleshooter for Windows Hello or Biometric devices. Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. I want to use only my Windows Account password, no PIN, no face recgonition, but the login still asking me to create a face "Hello, and if I choose to skip it, Win 11 ask me to create a PIN, so I close that window and I can finilly login, but on next login, everthing comes back. Whether you want to set up a PIN, facial ID, or fingerprint, Windows Hello PIN makes it available for the user. Next, click on Sign-in options to view the available options. After each Windows update has been installed, restart your computer. Expand the Biometric devices category, and then right-click the Windows Hello Face Software Device driver and select Uninstall device. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. 3-Go to Troubleshoot. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. That could mean that your device doesn't have the camera that supports infrared. Click the [Start] icon ①, then select [Settings] ②. Jul 11, 2023 · Step 2. Check the system requirements for using a PIN in Windows. Went into Bios, disabled secure boot, and activated windows hello in "virtualization". Log in to Windows with each user's account to reset their respective Windows Hello PIN. Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Hello and PIN are working very well. Sometimes it deos but rarely. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Windows Enrollment -> Windows Hello for Business -> not configured Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Jul 10, 2023 · Proceed to the next step to set a new PIN. If you are able to get past the PIN is not available issue, you can set up your PIN manually and fix the problem forever. Locate the Ngc folder and delete it. Something happened and your PIN isn't available. I'm running an. I'm back to using username and password. Click Close to exit the Windows Hello setup window. Her posts mainly cover topics related to games, data backup & recovery, file sync and so on. Press "Set PIN" - Enter Password - MFA - Now you enter a new screen where you are asked to verify you want to reset Windows Hello. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. I have set a login PIN in one Administrator account and it works as it should. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. PIN field. Press continue - Create new PIN. I'm Greg, 10 years awarded Windows MVP, here to help you. 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