Fingerprint recognition windows hello this option is currently unavailable windows 10. Once you open Run dialog box, insert services.

Fingerprint recognition windows hello this option is currently unavailable windows 10 I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Aug 6, 2020 · Hello AMELIANG0617, Thanks for your response. Rebooted my laptop. Oct 27, 2022 · 2. *Some of these settings are hidden or managed by your organization. I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Don't get confused though. I will try my best to help you. Jan 21, 2019 · 2) Reset Facial Recognition and/or Fingerprint Options Go to Settings > Accounts > Sign In Options Locate Fingerprint or Facial Recognition options and click Remove under them. Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. The cause can range Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Open Device Manager (Win + X > Device Manager) Expand Biometric Devices Aug 23, 2020 · So I have a brand new work laptop with Win 10 Pro Version 1903 (OS Build 18362. When you attempt to configure your fingerprint reader, your computer m Jan 15, 2024 · Click or tap Fingerprint recognition (Windows Hello) The Fingerprint recognition (Windows Hello) section extends, and you now see the Set up button. For more information on how to do this, please refer to Windows Hello (biometrics): Sign in with Fingerprint scanner. Double-click on the Credential Manager. To resolve this issue, change this setting to Disabled , or wait for the anniversary update of Windows 10. Recently, all my windows hello options are "currently unavailable. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Jan 29, 2024 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. A subreddit for the technical support of Windows 10 issues, this includes insider builds. That is it. Reboot your PC if needed. Uninstall and re-install Biometric Devices. I can see that you're experiencing an issue with the Fingerprint feature that says "This option is currently unavailable". You may need to reregister your Hello options if needed. Update Drivers. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Lock the screen and Entered the PIN and received the below message . I went ahead and logged in using my password and checked in the settings for the option for the sign-in options for Windows Hello. “WIN + x” to select Device Manager. Please create restore points before attempting any fixes. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Press Windows key + R key together from the keyboard. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Check if the Windows Hello option is now working. Oct 5, 2024 · Could you please help me to solve Fingerprint recognition, Facial recognition and PIN (windows hello) it shows 'This option is currently unavailable' Tags (1) Tags: Apr 6, 2021 · 4. Ensure s I am using a 2019 asus vivobook x510u with windows 11 home 23H2. I have gone to the Lenovo site to install drivers to try and get everything updated. Feb 21, 2025 · If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. The last Windows Hello option is the pin, which works. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. reset computer. Restart your PC and try to add a Windows Hello PIN again. Make sure you configure Windows Hello on your device. If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Perform a Windows Reset. Ensured all device drivers were up to date May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Feb 19, 2024 · Before you begin, please make sure you have set up Windows Hello on your device and set up the Fingerprint recognition properly. May 1, 2023 · For example, in the screenshot below, we can see that our Surface Laptop 4 has "Facial Recognition (Windows Hello)" available, but that "Fingerprint Recognition (Windows Hello)" is "currently unavailable" on our PC. I tried updating all the drivers but nothing works out. I had mine set to Enabled. " If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. May 23, 2023 · Re-register Your Fingerprints. I hope that helps. From the left-hand menu select Sign-in options. Before you begin. Aug 17, 2019 · Click Accounts and select Sign-In options. Option 2: Restart Biometric Services. Jun 5, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Click on the “Fingerprint Recognition (Windows Hello)” option. Dec 9, 2024 · If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Press the “Remove” button next to “Remove this sign-in option. Dec 7, 2020 · How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Go to Settings > Accounts > Sign-in options; Under Fingerprint recognition (Windows Hello) or Face recognition (Windows Hello), check if it says "This option is currently unavailable". Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. The option to add a finger or remove the fingerprint are greyed out and not clickable. Thanks! Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. " I have fully updated windows as of 8/1/19. Please follow the steps mentioned below: Press Windows key + R, to open Run dialog box. I've downloaded and installed the follow drivers off the HP site: sp151787. Windows Hello still says Fingerprint Reader is unavailable, and still not showing in Device Oct 31, 2016 · Go to Windows Settings (or simply type Windows key + I) > select Accounts > Sign-in options > Windows Hello. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Under "Windows Hello PIN", click on "I forgot my PIN". When I upgraded to a new laptop I thought it would change but i'm having the same problem. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Switching to a local account can resolve these conflicts. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad Feb 23, 2025 · You can set up fingerprint in Windows Hello by right-clicking Start->Settings->Accounts->Sign-in options->Fingerprint recognition. Mar 20, 2025 · In Windows, search for and open Sign-in Options. It is that simple to add or remove fingerprint in Windows 11. In Windows, search for and open Sign-in options. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . updated to the most recent windows 10. Here’s how to set up Windows Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. Apr 4, 2023 · Install any available updates. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. exe. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. May 15, 2024 · So far, nothing I have tried has made any difference. Consider buying a new PC, fingerprint accessory or camera accessory so that you can use the facial unlock or biometric security capabilities of Windows Hello. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. "option currently unavailable. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. My Windows specs are: Edition: Windows 11 Home Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Country/Region: United States loader Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. sp144331. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Restart your computer. The Fingerprint sensor has been integrated with Power key on some ASUS laptops. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. " Underneath there is an exclamation mark with "something went wrong Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Type regedit and Oct 2, 2022 · I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. For more info on how to do this, go to Configure Windows Hello. Aug 6, 2023 · When attempting to use the scanner and facial recognition is says " This option is currently unavailable - click to learn more > We couldn't find a camera compatible with Windows Hello Face " for facial recognition and " This option is currently unavailable - click to learn more > We couldn't find a fingerprint scanner compatible with Windows Apr 23, 2022 · Hi there,I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. Repair Upgrade Mar 11, 2025 · Check Windows Hello Settings. msc and click OK. Whats funny is on a Windows 10 box i was able to setup just fine but I May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). 2. " It worked perfectly fine until about a week ago. I have a domain user setup as my main acct and a local admin acct. May 4, 2024 · I recently purchased a new laptop with Windows 11. I also have the "Facial Recognition (Windows Hello) installed in my Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Oct 17, 2022 · Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Let’s start with the most obvious solution, which sometimes does the trick just fine. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Apr 8, 2023 · When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. All it takes is to: Navigate to Windows Hello in the Settings app. Once you get a response, choose "Windows Hello Camera Issue". So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Apr 16, 2024 · Try again later". 🔒 Discover solutions to resolve the "Windows Hello Fingerprint: This Option is Currently Unavailable" error with our helpful troubleshooting guide. Run Hardware & Devices troubleshooter. Please see links below for more information. For automatic scans of missing or outdated drivers, we recommend using specialized software. Dec 9, 2024 · 1. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Try again later'. Option 2: Let's try to go to the device manager and make sure the camera and fingerprint reader are working and enabled. 1016). " Foll Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. More Information. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Please help Jan 29, 2024 · Few computer vendors provide one, and buying a separate fingerprint reader is costly. Go to Start > Settings > Accounts > Sign-in options. Under “Biometric Devices” check if there are any problems with the fingerprint reader. Select the download location then click Save. All users log in with domain credentials. Comment using the options below, and let me know. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Sep 2, 2020 · 1. May 31, 2020 · When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. The biometrics Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. Can someone please help me. I have gone into the device manager, biometric devices and reinstalled the driver. When Windows 10 was released, the operating system supported three Hello types: PIN. For more information about Windows Hello, refer to KB article: What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Apr 20, 2024 · Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. Step 4: To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Nov 3, 2023 · Select [Fingerprint recognition (Windows Hello)] ③, then click [Remove] ④, the fingerprint sign-in option will be removed. I went to my Windows account and added a new sign in option for Windows Hello. It says (this option is currently unavailable). " Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Under Windows Hello, locate Fingerprint or Facial Recognition then click on Remove button. 3. Windows Hello fingerprint detection is currently unavailable. When expanded, Windows Hello says 'Something went wrong. Whenever I try to use it, the system Oct 16, 2020 · Now, Windows Hello is even able to tell if the image being input is 'living,' meaning Windows Hello won't accept a printed or digital photo for facial recognition. Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. (Windows Hello requires a PIN in case Windows Hello doesn’t work properly. Try again later". Both are admin level accts. ” Fingerprint(s) is removed as soon as you press the “Remove” button. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Nov 3, 2023 · Select [Fingerprint recognition (Windows Hello)] ③, then click [Remove] ④, the fingerprint sign-in option will be removed. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. If you can't proceed to next method. Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. " I can still sign in using my pin but fingerprint and facial recognition don't work. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. exe and hit enter. If you want to use key or certificate based Windows Hello you can follow the guides in the links. Enable "Turn on convenience PIN sign-in" using Group Policy. Click on Set up, then select Get started. msc and click on OK. Back to Table of Contents Set up Dynamic lock Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. By Madalina Dinita Updated July 19, 2024 Step 3: Click on Fingerprint Recognition. Compare perhaps with the other computer. 2] Run Windows Hello Troubleshooter. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. You can do this by following these steps: Open the Settings app on the affected device. Modify Windows Hello Group Policy settings. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. Jan 15, 2023 · uninstall and re-install Windows Hello app. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Windows 10 ISO file will be downloaded, B. If you encounter the same issue, you can try them to solve your problem. Look for Windows Biometric Service, double click on it and click on Stop. 4. Threats include any threat of violence, or harm to another. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Sep 22, 2016 · We mostly run Win 7 Pro in our org of about 60 computers, but we now have two new different models of computer (Thinkpad T460s and HP ZBook Studio) that are running Win 10 Pro Anniversary Update (all recent updates installed) and part of our domain (Server 2008 DC). He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. I also can't add any other Windows Hello logins. Modify Group Policy Settings - skip this step if you are not running Windows 10 Pro Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Again click on the “Get Started” button and follow on-screen instructions to Reset Facial/Fingerprint Recognition. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Oct 4, 2024 · Note: If your PC doesn’t have a certain option, like facial recognition or fingerprint scanning, then you’ll see the message: “This option is currently unavailable. its showing "this option is currently unavailable. Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. Jul 19, 2024 · 6 Ways to Fix Windows Hello Fingerprint Option Unavailable or Not Working. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Under Ways to sign in, you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera Jun 21, 2019 · When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Before you can use Windows Hello to enable biometrics on a device, you must create a PIN to use as your initial Hello gesture. I've tried disconnecting my school account and restarting my computer but that made no difference. Places that might pertain: Registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System and in GPO Computer Configuration\Administrative Templates\Windows Components\Biometrics Sep 24, 2024 · Windows is fully updated, no optionals available. Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. Reinstall the biometrics driver. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. " Then I uninstalled the device Sep 10, 2020 · 9. When I click it, it also says "Something went wrong, try again later". Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. Once finished close Settings and reboot your PC. If you are experiencing the reported problem on computers that have been set up for an organization (e. ” Setting up Windows Hello there, I'm Gopal an Independent Advisor. Nov 21, 2022 · 6. exe . The cause can range Sep 25, 2020 · Instead, it shows the password sign-in. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. The Microsoft Surface Pro, Surface Book and Windows 10 PCs have fingerprint scanners and cameras built in; plus, they are compatible with Windows Hello. But somehow, after few updates later, I can't use windows hello to sign in. Method 2. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. In Get Help type "Windows Hello Face Camera is not working", press Enter. Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. Every single Windows Hello option shows as "currently unavailable. please help me to figure this out. If the Apr 2, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. . I tried following the solutions from Microsoft Office Support: 1 Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not Rest Windows Hello Biometric Database: You can try resetting the Windows Hello Biometric Database and check if that helps. You can use the Get Help app Nov 4, 2024 · 2) Go to the Sign in options, and make sure that you have a PIN set up. Editing registry in Windows can cause serious issue and may potentially corrupt your operating system if done incorrectly. I have done so multiple times but the message is always the same. Yes, Windows 10/11 can download and install missing device drivers. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Right-click on the Start icon and choose Run. Therefore, I can't even change my pin. g. 5. Try using the Registry editor, follow the steps below:. update Biometric Devices in Device Manager. After your computer restarts, check if Windows Hello is working. Reset fingerprint & facial recognition options. Caution: The following instructions involve editing the Windows registry. 6. Didn't change anything even after restarting. Biometrics is not showing in Device Manager, even when "Show hidden items" is ticked. Install updates manually. 7. 4) Click Get started and follow the on-screen instructions to add your fingerprint again. Type services. " In device manage r it seems like I dont have the driver for biometric. I tried downloading it, but nothing seems to have happened. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Click on the Search icon, and type services. See if the camera will be reset and would now work. ) Nov 27, 2024 · Hello, this is Emily. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. For more information about Windows Hello biometrics, see: Windows 10 sign-in options and account protection | Microsoft Support Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. Click on "Accounts" and then click on "Sign-in options". Back to top In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. Click on the Windows Icon type "Get Help" and click on it. 1. Try using Windows Hello fingerprint authentication again. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Press the Windows logo + L key to lock Windows and confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen, then log in to Windows. Click or tap on it to set up fingerprint authentication in Windows 11. for e. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. It states, 'This option currently unavailable' and along with 'Something went wrong. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. Apr 7, 2023 · 4. Ensure the Windows Biometric Service Is Configured Properly When the Windows biometric service is disabled, Windows Hello fingerprint recognition won't work. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. Fingerprint recognition functionality can occasionally cease to operate on Windows 11. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. In "Select which media you want to use", Select ISO file then click Next. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. how can i install it. If it doesn’t, you have a couple of options. I can’t set up Windows Hello under Settings > Sign-in Options because the Fingerprint Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). At this point, you can re-enroll your Windows Hello. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Hello, I have sent PIN in Windows Hello. Now none of the options are available. Are there any issues when setting it up? If it says that there is no compatible finger scanner, you can try updating the drivers, and see whether the issue persists. (We could activate it by plugging in a USB fingerprint reader that supports Windows Hello. Press the Win + X keys and choose Device Manager. ) 3) Select Windows Hello Fingerprint and click Remove. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Please note, the advice given is to be done at your own discretion. Then share a screenshot of the System Information window. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. I checked it out and saw that Windows Hello Fingerprint showed this, "This option is currently unavailable-click to learn more". Update System Drivers. Under Windows Hello Fingerprint, click Set up. But above message "this option is temporarily unavailable windows hello" appears. It only supports fingerprint as per the user manual document. Enable Biometrics in Group Policy Editor. Open Windows Sign-in options. Choose "Windows Hello Face recognition setup not working" if you are given this option. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Back to Table of Contents Set up Dynamic lock Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. If not, set up your PIN now. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Jun 20, 2023 · The question is what is different in the GPO rules for your computer. Locate Fingerprint or Facial Recognition options and click Remove under them. The same thing with Windows Hello fingerprint recognition and PIN. You will be able to just show your face or touch your finger, n Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. msc. Update or Reinstall the Fingerprint Driver: Jan 30, 2025 · I've been having an issue with my fingerprint reader not working. Under Fingerprint recognition, click on Remove next to your existing fingerprints. Jul 24, 2022 · I had to select Notebook above because laptop was not an option. Feb 29, 2024 · Step 6: Open the Windows Settings app. (Select the same as the currently installed system on your PC) 5. Once you open Run dialog box, insert services. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Jan 4, 2025 · 5. Turn off Fast Startup. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. I haven't been able to find anything that makes it work. Follow the on-screen instructions to set up the fingerprint reader. On the Services console, scroll and right-click Windows Biometric Service. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. " help to to slove this problem . May 3, 2024 · I recently purchased a new laptop with Windows 11. Therefore, before closing this tutorial, I’m curious whether Windows 10 says that “This option is currently unavailable” when you try to set up Windows Hello Fingerprint or if it works well for you. Recommended: Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. It should now work properly. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. yea nxnz fwwmo snrfpo gis anhi ovjzqag udtga hyv bdt zvjui adg hkpqz dgdpxjx xwyuo \